SMS Terms & Conditions

(For Frequency Wines)

Effective Date: January 1st, 2026

SMS Terms & Conditions

By opting in to receive text messages from Frequency Wines (“we,” “our,” or “us”), you agree to the following SMS Terms & Conditions.

1. Program Description

Frequency Wines may send SMS (text) messages related to:

  • Order confirmations
  • Reservation reminders
  • Event announcements
  • Wine releases
  • Promotional offers
  • Wine club updates

Message frequency may vary.

2. Opt-In Consent

You may opt in to receive SMS communications by:

  • Providing your mobile number during checkout
  • Subscribing through an online form
  • Signing up at the winery
  • Explicitly consenting through a marketing form

By opting in, you confirm that:

  • You are at least 21 years of age
  • You are the authorized user of the mobile number provided
  • You consent to receive marketing and informational messages

Consent is not a condition of purchase.

3. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Frequency Wines is not responsible for charges incurred from your mobile carrier.

4. Opt-Out Instructions

You may opt out of SMS messages at any time by:

  • Replying STOP to any message
  • Contacting the winery directly

After you send STOP, you may receive one final confirmation message confirming your unsubscribe.

For assistance, reply HELP or contact us directly.

5. Third-Party Providers

SMS communications may be delivered through third-party service providers, including:

  • RedChirp
  • Klaviyo

These providers process personal information in accordance with their own privacy policies.

6. Privacy

Your personal information will be handled in accordance with our Privacy Policy, available at: https://frequencywines.com/privacy-policy

We do not sell your mobile phone number.

7. Supported Carriers

SMS delivery is subject to effective transmission by your mobile carrier. Not all carriers may be supported, and message delivery is not guaranteed.

8. Limitation of Liability

Frequency Wines is not liable for delayed or undelivered messages.

9. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

Frequency Wines
804 Anacapa Street, Santa Barbara, CA 93101
info@frequencywines.com
805-770-3069